1. Introduction

Welcome to RedTape London ("we", "us", "our").
This Privacy & Cookie Policy explains how we collect, use, store and protect your personal information when you visit or use our website:
➡ https://www.redtapelondon.com/
We are committed to complying with the UK GDPR, the Data Protection Act 2018, and all applicable privacy regulations.
By using our website, you agree to the practices described in this Policy.

2. Who We Are

3. What Information We Collect

Although we do not currently sell products directly through our website, we may still collect certain information when you interact with the site.

3.1 Information You Provide Directly

Such as when you fill out a contact form:
https://www.redtapelondon.com/
Mail to: admin@stylelabel.co.uk

• Name
• Email address
• Phone number (optional)
• Any message or details you submit

3.2 Automatically Collected Data (Analytics & Cookies)

Using tools such as Google Analytics, we may automatically collect:

• IP address
• Browser type and version
• Device type (mobile/desktop)
• Pages visited on our website
• Time and date of visit
• Time spent on pages
• Referring website links

We use this data only to improve website performance and user experience.

4. How We Use Your Personal Data

We may use your personal data for the following purposes:

• To operate, maintain and improve the website
• To respond to your enquiries via contact forms
• To ensure website security and prevent fraud
• To analyse website traffic and performance
• To comply with legal obligations if required

We do not sell products or process payments through our website.
We do not collect shipping addresses or payment details on this website.
If you purchase RedTape products on Amazon, the processing of your data is governed by Amazon's own privacy policies.

5. Legal Basis for Processing (UK GDPR)

We rely on the following lawful bases:

• Legitimate Interests: analytics, website maintenance, and security
• Consent: when you submit a contact form or accept non-essential cookies
• Legal Obligation: if required by law enforcement

6. Sharing Your Information

We do not sell or rent your personal data.
We may share your information only with:

6.1 Service Providers

For example:

• Google Analytics (website traffic analysis)
• Website hosting / e-commerce platforms (site operation)

6.2 Legal Compliance

We may disclose information if required to:

• Comply with a law or regulation
• Respond to lawful requests from public authorities
• Protect our rights, users, or security

7. International Data Transfers

Since we use e-commerce platforms (and possibly Google Analytics), your information may be transferred outside the UK.
We ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequate protection levels as required by UK GDPR

8. Data Retention

We retain your personal information only as long as necessary:

• Contact form data: up to 12 months (unless part of a support conversation)
• Analytics data: typically 26–38 months (Google settings)
• Legal compliance: as required by law

After expiry, data is securely deleted or anonymised.

9. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Object to processing
• Withdraw consent (for cookie or form submissions)
• Request data transfer (where applicable)

To exercise these rights, email: admin@stylelabel.co.uk
You may also lodge a complaint with the ICO (Information Commissioner's Office).

10. Children's Privacy

Our website is not directed at children under 13 years of age.
We do not knowingly collect personal data from anyone under 13 years of age.
If you believe a child has submitted data, contact us immediately at: admin@stylelabel.co.uk

11. Links to External Websites

Our website may contain links to third-party sites such as:

• Amazon (for purchasing products)
• Social media platforms
• Or any other third party involved in our business trade/e-commerce sites

We are not responsible for the privacy practices of these websites.
We encourage you to review their privacy policies.

12. Security of Your Data

We implement appropriate security measures, but please note that no transmission over the internet is 100% secure.

We use:

• SSL Encryption
• Secure hosting
• Access controls and monitoring

13. Cookies & Tracking Technologies

Our site uses cookies to improve user experience, including:

13.1 Types of Cookies

• Essential Cookies: required for website functionality
• Analytics Cookies: measure traffic and site performance (Google Analytics)
• Preference Cookies: remember your settings (if applicable)

13.2 Cookie Consent

• We do not use a cookie banner currently.
• You can disable cookies through your browser settings at any time.

13.3 Managing Cookies

You can modify your cookie preferences by adjusting your browser settings:

• Block all cookies
• Delete cookies after each session
• Accept only first-party cookies

Blocking essential cookies may affect website functionality.

14. Changes to This Policy

We may update this Privacy & Cookie Policy when necessary.
Changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this page regularly.

15. Contact Us

If you have any questions about this Privacy & Cookie Policy or your personal data, contact us:

admin@stylelabel.co.uk